Invoice Reminders Settings
This article will provide a concise overview of the crucial settings available in Invoice Reminder Settings
Messages:
- Send reminders to all email addresses of a customer
- If blue all customer emails will be sent reminders. If left grey, reminders will only be sent to the primary email address.
- Include invoice attachments with reminders
- If there are attachments associated with the invoice in the account platform, please enable this option so that your customers will also receive them along with their reminder.
- Invoice PDF attachment
- There are three options available. Please select the most suitable option for you.
- Reminder "reply to" email address
- Here you can provide an internal email address for customers to communicate with you regarding a specific reminder.
- Reminder "Bcc" email address
- If you wish to receive copies of all reminders sent, please provide your internal email address here.
Reminder Flow
- Combine invoice reminders into a statement
- Option to send a consolidated statement to your customer for multiple invoices. For example, instead of sending three separate reminders for three invoices, you can send one reminder with a link to all three invoices.
- Send invoice-ready emails for automatically paid invoices
- If your customer is on automatic payment and you would like them to receive a gentle reminder, toggle the option from grey to blue.
- Show credit memos on statements
- When utilizing credit memos, please enable this option to allow your customers to view their credit memos as a line item on their monthly statements.
- Minimum invoice amount due to send a reminder
- This feature enables you to send reminders to customers selectively based on a specified threshold amount.
Styling
- Hide the "powered by" logo on reminders
- On the footer of the reminders, you have the option to choose not to display the following:
- Personalize email reminder footer
- Here you can add the internal details that you wish to appear on the footer of the reminders.
Schedule:
- Send last reminders when resuming system
- If you pause the system upon reactivating it, would you like to resend the last reminders that were sent by the system? If so, please enable this option.
- Delay invoice-ready reminders by
- If you wish to delay sending reminders for any reason, please specify the timeframe in minutes here.
- Send reminders on your preferred schedule
- Here you have the option to select the time of day and the day(s) of the week for sending your reminders.
Advanced:
Email Domain Authentication
You will require the following text if you intend to display the sending domain as your own and not InvoiceSherpa. Note: Please contact your provider for any setup-related inquiries.