Invoice Reminders Settings

This article will provide a concise overview of the crucial settings available in Invoice Reminder Settings

Messages:

  • Send reminders to all email addresses of a customer
    • If blue all customer emails will be sent reminders. If left grey, reminders will only be sent to the primary email address.
  • Include invoice attachments with reminders
    • If there are attachments associated with the invoice in the account platform, please enable this option so that your customers will also receive them along with their reminder.
  • Invoice PDF attachment
    • There are three options available. Please select the most suitable option for you.
  • Reminder "reply to" email address
    • Here you can provide an internal email address for customers to communicate with you regarding a specific reminder.
  • Reminder "Bcc" email address
    • If you wish to receive copies of all reminders sent, please provide your internal email address here.

Reminder Flow

  • Combine invoice reminders into a statement
    • Option to send a consolidated statement to your customer for multiple invoices. For example, instead of sending three separate reminders for three invoices, you can send one reminder with a link to all three invoices.
  • Send invoice-ready emails for automatically paid invoices
    • If your customer is on automatic payment and you would like them to receive a gentle reminder, toggle the option from grey to blue.
  • Show credit memos on statements
    • When utilizing credit memos, please enable this option to allow your customers to view their credit memos as a line item on their monthly statements.
  • Minimum invoice amount due to send a reminder
    • This feature enables you to send reminders to customers selectively based on a specified threshold amount.

Styling

  • Hide the "powered by" logo on reminders
    • On the footer of the reminders, you have the option to choose not to display the following:

  • Personalize email reminder footer
    • Here you can add the internal details that you wish to appear on the footer of the reminders.

Schedule:

  • Send last reminders when resuming system
    • If you pause the system upon reactivating it, would you like to resend the last reminders that were sent by the system? If so, please enable this option.
  • Delay invoice-ready reminders by
    • If you wish to delay sending reminders for any reason, please specify the timeframe in minutes here.
  • Send reminders on your preferred schedule
    • Here you have the option to select the time of day and the day(s) of the week for sending your reminders.

Advanced:

Email Domain Authentication

You will require the following text if you intend to display the sending domain as your own and not InvoiceSherpa. Note: Please contact your provider for any setup-related inquiries.

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